What information we collect:
We may collect personal information in a number of ways, but will only collect the information we need to provide a service.
If you use this website to send us an enquiry, then we will collect and hold your email address and some other identifying details. We do not collect any other identifiable information about you when you browse the website.
We collect personal information from you, including information about your:
Why we collect your information:
We collect your personal information in order to make contact with you to discuss the services that you require, and if necessary to organise a site visit.
If you choose not to enter certain contact details and address, we’ll be unable to organise a site visit and/ or provide our services.
We keep the personal information we hold safe and secure
The personal information we collect is held in our secure database and password protected computers. Occasionally, personal information may also be held in hardcopy at our office in Auckland. Wherever the information is held, we take all reasonable steps to ensure that it is secure.
Using & disclosing personal information:
We will not disclose personal information unless we have either obtained client consent to do so or are required to by law.
Besides our staff, we share this information with companies whom we deal with in relation to your project. This can include, but is not limited to: landscapers, crane operators, Hiab operators, trucking companies, suppliers (for warranty claims), pool valets, pool servicing companies. By providing your information, you consent to sharing of this information only where it is relevant to your project.
Accessing your information we hold:
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
Feedback and concerns:
Please contact us if you have any feedback or concerns about privacy.